Refund policy

Return & Refund Policy

Brand: Speed X Race Gears

At Speed X Race Gears, customer satisfaction is important to us. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.

1. Return Eligibility

  • Return requests must be submitted within 10 days of receiving your order.
  • Returns requested after the 10-day period will not be eligible for approval.

2. Return Requirements

To qualify for a return, items must meet the following conditions:

  • The product must be unused, unworn, and in its original condition.
  • All original packaging, tags, labels, and accessories must be included.
  • Customized, personalized, or made-to-order products cannot be returned or exchanged.
  • Customers are responsible for all return shipping expenses unless otherwise agreed.

3. Refund Procedure

  • Refunds are processed only after the returned item has been received and inspected by our team.
  • Once the return is approved, the refund will be issued to the original payment method used for the purchase.
  • Depending on your payment provider, refunds may take 7–14 business days to appear in your account.

4. Return Shipping Responsibility

  • Customers are responsible for ensuring the safe return of their items.
  • Speed X Race Gears is not liable for products that are lost, damaged, or delayed during return transit.
  • We strongly recommend using a tracked and insured shipping service when returning products.

5. Non-Refundable Cases

Refunds will not be approved in the following situations:

  • A return request is submitted after the allowed return period.
  • The item has been used, worn, altered, or damaged after delivery.
  • The returned package fails to reach us due to courier-related issues.
  • The product is custom-made, personalized, or specially manufactured according to customer specifications.

6. Contact Us

For return requests, refund inquiries, or additional assistance, please contact our customer support team:

Speed X Race Gears
Email: speedxracegear0@gmail.com
Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (GMT+5)